I have had my vacuum a little over a year. I love lots of things about it, but have had a lot of problems with it. I really researched before having bought this, and thought I was getting a good product, but I was wrong. Within the 1st month, I had an issue with the power cord. It took over a month (and a 1 hour drive to the "authorized repair" shop each way) before it was fixed, and now, little over a year, it is not working AT ALL. Definitely something electronic. I tried contacting customer service with no response. I am extremely unhappy. We spent over $400 on this vacuum and to only have it last 1 year is deplorable. Also, the bags ARE small, they dont hold much, and are expensive to replace. If this were a true quality product with a little more than 1 year warranty and customer service that would back up the product, I would recommend it, but as is, I would not recommend to anyone, unless you are willing to risk several hundred dollars, and then more in repair bills after your 1 year warranty is up.
(9 customers reviews )
Customers Rating=3.0 / 5.0
More Detail For El7020b Vacuum
- MicroSeal Fresh Air technology with patented sealed HEPA filtration
- Clean and quiet diffused-air exhaust system
- Electronic fingertip controls with soft comfort handle
- Automatic setting electronically controls suction for best cleaning
- Telescopic wand with 360 degree swivel
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