I've had an electrolux oxygen for almost 2 years. It's a fine vacuum for the most part, in that it cleans floors adequately. However, it is certainly not worth the price in my opinion. It has a major design flaw. The carpet roller picks up hair and it gets wrapped around it, which is understandable. I do have two women in my household with long hair, but that is not abnormal. You would think that this would simply mean that you periodically have to clean the hair off the roll. However, the design makes it possible for the hair to get into the bearings of the roller and the belt that drives it. This means that every few times I use the vacuum I am forced to sit down and take the cleaning head apart, removing the roller, and cleaning the belt and bearings. Having to take it apart roughly once a month seems a little ridiculous to me seeing that it's a vacuum and it's sole purpose is to clean floors. I would expect such an expensive vacuum to be able to handle a little hair, or at least make it possible for me to clean the hair out without taking the whole head apart. Even this inconvenience wasn't too bad, but today I am fed up. I tried to vacuum and it made a loud noise on the carpet setting. when I took it apart one of the bearings for the roller seized from the hair, causing the plastic casing around it to melt. I was annoyed, and called the electrolux customer service line. The customer service person suggested that I clean up the hair before running the vacuum on the floors to avoid the problem in the future. She actually suggested that I clean the floors before I CLEAN THE FLOORS. She then offered to help me order replacement parts (which I have to pay for). You would think that a company that sold me a $400 vacuum could send me an little piece of black plastic and a 25 cent bearing for free. To add to that, their computer system is down and I am now waiting for the person to call me back so that they can take my money so I can fix their defective product. Obviously hair on the roller is inevitable, but why not design it so that hair can't work its way into the bearings and the drive belt?
Overall, between the inferior product and the poor customer service, I will personally never buy anything made by electrolux again, and I encourage you, the reader, to do the same.
If I could go back I would buy a cheap vacuum in place of the electrolux oxygen. They aren't noticably worse at cleaning floors, and the cheap one would probably be broken by now as well, and their customer service is probably equally not helpful, but I could have vacuums for the next decade for the $400 I spent on this useless lump of plastic.
(125 customers reviews )
Customers Rating=3.5 / 5.0
More Detail For Electrolux EL6988D Oxygen Canister Vacuum Cleaner
- 1400-watt canister vacuum cleaner with motorized, low-profile power head
- Fingertip brush-roll control; suction power control on the handle
- HEPA filtration system; auto-close s-bag prevents dust from escaping
- Includes upholstery brush, dusting brush, crevice tool, and a caddy
- Measures 9-1/2 by 12 by 18 inches; 2-year limited warranty
Marvel Ultimate Alliance
Miele S514 Electro Mango Red W 217 Elec. Power Nozzle
Canon Pixma MX300 Office All On One Inkjet Printer 2182B002
HP Deskjet 695c Printer color ink jet Legal A4 600 dpi x 600 dpi up to 5 ppm capacity 100 sheets Parallel
HP Photosmart 8050 Printer Q6351A ABA
Genuine IJR Performance Plus Remanufactured High Yield Dell MK993 Series 9 Color in Retail Packaging
Wii Battery Kit for Charge Station Color may vary
Wii Nunchuk Controller Black
Horse Life Adventures
HP Deskjet 3320 Printer color ink jet Legal A4 600 dpi x 600 dpi up to 6 ppm mono up to 6 ppm color capacity 100 sheets USB
Lexmark Z735 Color Inkjet Printer
Hoover Commercial Shoulder Backpack Vacuum Cleaner
Escape The Museum